By: @Kristin Withrow
In the public sector, leaders are often tasked with explaining complex information to diverse audiences in a way that builds understanding, trust, and connection. During a recent CSDA webinar, Micro-Storytelling for Public Sector Impact, trainer and coach Lisa Kjellstrom of CPS HR delivered an engaging, highly participatory session that invited attendees to reflect, interact, and practice storytelling in real time.
Kjellstrom opened with a simple but effective engagement exercise, asking participants to tell the story of their week using only emojis. As the chat window filled, the activity immediately built connection among participants ...